FAQ

How to track?

Enter your order number in the tracking box and click search to see the latest status.

What info is needed?

You only need your order id, usually provided by the sender or courier service.

Why tracking slow?

Sometimes updates take time if the parcel is between scan points or delayed at customs.

Can I track internationally?

Yes, our system supports tracking parcels worldwide from many carriers.

What if no updates?

Check again later or contact the courier; sometimes scans are missed or delayed.

How secure is my data?

We don’t store your personal data; tracking info is only used to fetch your parcel’s status.